The % number written on each of our products is always 90% or above and has been tested and approved by UK manufactures which is the finest quality you can ever find through the market. In fact, we are one of the only skincare brands that would tell you this number. And all the ingredients we use are all classified as High Use of Natural Ingredients, No Parabens, No Harsh Chemicals, Suitable for Vegans, No SLS , Cruelty-Free, UK manufactured and tested. It really gives you a crystal-clear idea of how dedicated we are to making sure our product is of the highest quality and suitable for the most sensitive of skin. We hold UK safety standard report and certificate.
Yes, of course you can. These skincare products that we developed are with the finest quality for all ages and especially good for sensitive skin.
These are all knitted with 100% Acrylic Fiber Woollen Yarn.
No, they are not very thick as to prevent new babies from over-heating, click here for the link to the NHS article explained the danger of over-heating a new baby.
If you are looking for a very thick winter fleece textured blanket for older toddlers, our 3D knitted blankets might not be suitable. But they can still be quite a good option for spring, summer and autumn. You can read more on the product detail pages.
Sometimes during the shipping, the items can be shaken a bit. We apologise for that if this ever happens to your order, but it should not affect the product. If there’s ever any damage, please request for replacement/return as our company policy.
Babies of all ages can use our teething products and they are especially good for babies at teething age.
Once the order is placed, it usually takes us 1-2 days to complete the products.
In the UK, normally with standard delivery is 3-5 days.
International delivery will take slightly longer depending on the area. Please check our store policy page for further detail.
We only do next working day delivery in the UK area. If you choose the next day delivery option, please bear in mind that when your order is placed before 11 a.m. you will receive your order the very next working day. However, if your order is placed after 11 a.m. the delivery will pick it up on the same day but you might receive your order a day after.
We do shipping worldwide now, please check our store policy page for further detail.
Our products are fully certified with EU safety regulation for all the materials we are using, it is food grade therefore safe for baby to chew on. They are natural silicone, wood, cotton, which is BPA Free, Latex Free, Lead Free, Phthalate Free.
Our handmade method is very secure for not causing choking hazard as they are all double-knotted with extra thick and higher quality strings, which you will find us better than those in the existing market. Even the toys will be torn apart, as it has been double knotted, so the beads will not fall out, it stays as it is, so no chance for the baby to swallow, but just in case, we would recommend to take it off from the children when it happens. However, that requires very strong strength, it should not happen with an adult even doing it on purpose, so I can not really imagine a baby can make it happen so.
You can clean it with a wet cloth or in warm water.
If the beads ever came off or any part of the teether is damaged, then it is very important to keep the whole product away from your baby and discard it. Always keep small objects away from your baby as they present a choking hazard.
The buyer assumes all responsibility regarding the use and condition of the product. The seller is not responsible for negligence.
All the deliveries are in sturdy packaging, but in the unlikely event that your product is damaged in the post please get in contact with us within the first 14 days after you received the item, we will arrange a new replacement to be sent in your way.
After placing your order, we usually dispatch items in the next 1-2 working days (apart from the weekends).
In the UK and EU area, if after 7 working days, you still haven’t received your order, please do not hesitate to contact us through our contact form, and we will track your delivery and get back to you as soon as possible.
For the rest of the world, standard delivery should take up to 12 weeks, fast delivery should take 5-7 working days. If you don’t receive your order after the period, please also get in touch with us, we will get back to you for all your inquiries.
Please note that due to a high volume of inquiries, we encourage you to get in contact through email and we will get back to you ASAP.
Address: 390 Hoe Street, Walthamstow, E17 9AA