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FAQ

At what age can my baby start to use teether / teething toys?

Babies of all ages can use our teething products and they are especially good for babies at teething age.

 

How long does shipping take?

Once the order is placed, it usually takes us 1-3 days to complete the products.

In the UK, normally with standard delivery is 3-5 days.

International delivery will take slightly longer depending on the area, but usually should be about 2 weeks.

 

What is the material of the baby teether? And how safe is it for babies to use?

Our products are fully certified with EU safety regulation for all the materials we are using, it is food grade therefore safe for baby to chew on. They are natural silicone, wood, cotton, which is BPA Free, Latex Free, Lead Free, Phthalate Free.

Our handmade method is very secure for not causing choking hazard as they are all double-knotted with extra thick and higher quality strings, which you will find us better than those in the existing market. Even the toys will be torn apart, as it has been double knotted, so the beads will not fall out, it stays as it is, so no chance for the baby to swallow, but just in case, we would recommend to take it off from the children when it happens. However, that requires very strong strength, it should not happen with an adult even doing it on purpose, so I can not really imagine a baby can make it happen so.

 

How to clean baby teether?

You can clean it with a wet cloth or in warm water.

 

What do I do if the baby teether breaks or is damaged?

If the beads ever came off or any part of the teether is damaged, then it is very important to keep the whole product away from your baby and discard it. Always keep small objects away from your baby as they present a choking hazard.

The buyer assumes all responsibility regarding the use and condition of the product. The seller is not responsible for negligence.

 

What if the product is damaged when I received it?

I prepare every order myself in sturdy packaging, but in the unlikely event that your product is damaged in the post please get in contact with me as soon as possible, we will arrange a new replacement to be sent in your way.

Contact

    Email: hello@yblondonltd.com

    Tel: +447908446661

    Address: 4 Spencer Road. London. E17 4BD.

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